Whenever you see something interesting, you can quickly log in and shop for the items you want with just a few clicks. Another reason is the fact that you will receive information about upcoming and flash deals to your email. It makes your next session so much easier and quicker. One of them is the fact that once you enter your delivery and personal details, you won't have to do it again with your next order. There are various benefits to using the New Look online store and registering for the account. Remember that you don't lose your right to have a nice shopping experience next time you decide to shop at New Look - perhaps all you need is to find another product? The company will notify you when they receive the item you returned, and the refund process should take no more than five working days.
You are entitled to receive a full refund for your purchase when you return your item in the state you received it (which means they cannot be damaged, unless you received it this way, worn, etc.).
If, for any reason, you find your product to be faulty or not of the advertised quality, you also have other statutory rights. Or maybe you just don't want it anymore! To make your shopping experience a more pleasant and convenient one, New Look allows you to return your product within the 28 day period (with the sale items it's 14 days). Perhaps it's the wrong size (unfortunately, it's sometimes the case with online shopping, despite size charts) or the colour doesn't suit you after all. Ok, so you bought an item at the online store but upon delivery to change your mind. Are you unable to do it yourself? With New Look that's not a problem, simply give someone else proof of your order, including the order number and problem solved! When the item is delivered to the store, you will be informed by an email, and you will have ten days to collect it. You have options to have your products delivered to the store on Saturdays or the next day.
Standard click & collect is free with the Delivery Pass (above) or on order above £19,99. If you have placed an order with an online store before, this should be a piece of cake.Įven if you don't really have time to shop at the store, you might want to collect your goods in person. To purchase the pass, all you need to do is add it to your bag as if it was a piece of clothing and make the payment. Free returns are also included in this service. By paying only £19,99 a year, you will receive unlimited next day delivery as well as click & collect at the store. First and foremost, you can register for a delivery pass. When you decide to shop at the online store instead of the stationary one, you have a multitude of delivery options. It's the fashion that should bend to your needs, not the other way around.
Being in fashion is no longer for the wealthy ones alone, and you can find it out once you visit the online and stationary store.Īll of the above, combined, make New Look a place where you will feel appreciated for who you are and where you don't need to change your personality to buy clothes. High fashion bears high prices, whereas New Look is accessible to anyone. And here we reach another factor of success - the pricing. No one can feel neglected by the industry once they try on the attire sold at New Look because its interpretation of the style is relatable. Taking a trend straight from the catwalks of the fashion world and making them wearable for anyone. Passion and dedication are all it takes to make every customer feel welcome once they visit the store.Īnother ingredient - the product. From those who manufacture the clothes to those who sell it to you online or in the store - it's the biggest factor contributing to their position in the market. New Look has got a recipe for success and is not afraid to share it with the entire world. Read on to learn more about one of the most loved brands in the UK. Its idea to provide products for customers at any stage of their lives has been praised every time a new idea is introduced. Its unbeatable approach to customer service and dedication to bettering the world has sparked the popularity with people from the very start. Now, almost 50 years later, you are reading about one of the largest British fashion online stores which sells its products to customers all over the world.Ĭurrently, New Look is a destination for all women and men who are looking for stunning fashion at competitive prices. That's probably what the founders of the first New Look store thought when they opened it in 1969 in the UK. It may take a while, but in the end, it's worth it. Someone has to take it, and you never know when your idea will take up. More about New Look: The secret to your new look